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Please note that whilst every endeavour will be made to ensure safe and on time delivery, once your products have dispatched we cannot guarantee the services of the 3rd party carriers. All of the parcels will be left at the nominated address upon the delivery, even if the recipient is not at the premises at the time of the delivery.  If you require guaranteed delivery timeframes please contact customer service on 0424 267 304 or email us at info@settlementgiftco.com.au for options.